Practical Google Sheets templates built from real residential property management workflows. For assistant property managers, leasing pros, and admins who are tired of chasing follow-ups.
Everything in the Admin Systems Starter Pack — built to be opened Monday morning and actually used.
Every request, every follow-up, every open loop in one place. A "Waiting On" tab so you always know who owes you what, and auto color-coding that flags anything overdue before it becomes a problem.
Track every application from intake to move-in. Auto-flags files that have been stuck too long, with a document checklist so nothing gets approved on incomplete paperwork.
Keep vendor follow-ups from dying in your inbox — plus ready-to-send email scripts for the conversations that used to cost you an hour of drafting.
Instant downloads for admins, assistant managers, front desk supervisors, and onsite teams.
Three premium Google Sheets trackers plus email scripts — the full admin desk, organized. Follow-ups, lease intake, and vendors.
After-hours triage for on-call condo staff. 15+ scenarios with word-for-word scripts, a quick sheet, and the full playbook — editable Word.
Log it. Track it. Stay audit-ready. A live dashboard that auto-flags entrapments, 13 issue types, plus a printable inspection sheet.
Cover a long weekend or storm advisory without drowning in calls. Coverage schedule, on-call contacts, escalation ladder, and handoff log.
The guide + the tracker. Designed for property management admins who actually want to use it — get every open item out of your head and onto one page.
Operations, payroll review, open projects, weekly reporting, and budget tracking — for APMs stepping up into more responsibility.
Interactive tools you can open and use immediately — no email, no download. They save on your device as you type.
Every request, follow-up, and open loop in one view — with a live dashboard that flags what's overdue and due today.
Every vendor, contract, and insurance date in one place — with alerts for the COIs and contracts about to lapse.
See who's on-site, who's backup, and how many shifts are still unconfirmed before a holiday weekend or storm.
Your weekend & after-hours triage sheet: what's a real emergency, who to call, and what can wait until Monday. Includes a fill-in emergency contact sheet.
Drop your email and I'll send it over — and you'll be first to know when new tools launch, including the Assistant Manager Starter Pack.
Nine years in this industry taught me that burnout isn't a personal failing — it's what happens when good people get impossible expectations and no systems. Behind the Building is the toolkit I wish someone had handed me, and a place to tell the truth about what this work really asks of us.